Kraken reviews

4.4

91% would recommend to a friend

(215 total reviews)

Amir Orad

92% approve of CEO

90% positive business outlook

Kraken has an employee rating of 4.4 out of 5 stars, based on 215 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Kraken employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

215 reviews
5.0
Jul 5, 2025

Great colleagues

Recommend
CEO approval
Business Outlook

Pros

The best of Kraken are the people. Collaborative, kind and welcoming. Just make work easier.

Cons

Leadership should definitely take it more seriously on performance review, people's development and career development.

2.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of kind and supportive people, business goals have positive impact. Opportunities to have an impact, though this requires swimming upstream (see cons) against the current prevailing culture

Cons

Kraken did well as a start up but has not yet figured out how to operate as a midsize company. This is leading to stressed and frustrated employees, mounting tech debt that is a serious outage waiting to happen, and upper management that is entirely disconnected from the reality of the business. - Everything is last minute and an "emergency", almost always due issues that could have easily been foreseen if people had the time, understanding, and support to actually plan - Team leads are forced to juggle what are three separate full time jobs: manager, engineering lead, and product manager. If you point this out you will be told that it's "part of the culture" - Pushing back against "emergency" demands doesn't go over well, but you'll also be questioned on why you aren't completing the assigned goals that get constantly dropped to cope with sudden incoming requests. No one in management seems to think this is a problem - Several people in mid to upper management are there because of length of time at the company rather than competency or maturity - No one knows how to get promoted. There are no templates, processes, or attempts at fairness - Multiple people complain about burnout, frustration, feeling under-appreciated and confused, but none of this is taken seriously or treated with understanding - Any feedback to higher-ups is shrugged off with responses like "just talk to your manager" (despite managers also not having any answers), telling you that you are "empowered" to fix the systemic and far-reaching organisational breakdowns, or being told that "chaos is part of the culture". If you ask Person A they'll tell you to ask Person B, and then Person B will tell you you should be speaking to Person A Ah, and as I found out firsthand, if you are audacious enough to resign in good standing, you'll suddenly be treated like an enemy for your remaining notice period.

avatar
Kraken Response
11mo
Hi there, Thanks for taking the time to leave a review and share your experience. It’s great to hear that you found the team kind and supportive, and that you felt able to have a meaningful impact through your work. That’s something we really value at Kraken. We know that growing quickly brings challenges, and feedback like yours helps us keep improving. While we don’t always get it right, we are continually developing the way we support our managers and teams - whether that’s through clearer guidance, better tooling, or more structured leadership support. We also understand that maintaining balance across delivery, planning and people leadership can be tough, and we’re working to make this more manageable where we can. On progression and planning, we’ve been building out more structure to bring greater clarity and consistency, though we know this can sometimes take time to land across all teams. We also take feedback seriously, and we want to make sure everyone has the right spaces to raise concerns - whether that’s through managers, community groups, or direct conversations with leaders. We’re sorry to hear your exit experience didn’t feel positive - that’s never our intention, and something we’ll reflect on. If you’d be open to chatting further or sharing more, I’d really welcome the opportunity to hear from you. Thanks again, Olivia Roberts olivia.roberts@kraken.tech
5.0
Jun 28, 2025

Great employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote/hybrid working. Great, open and transparent culture. Really talented co-workers.

Cons

A little chaotic at times,

Viewing 82 - 84 of 215 Reviews

Glassdoor has 240 Kraken reviews submitted anonymously by Kraken employees. Read employee reviews and ratings on Glassdoor to decide if Kraken is right for you.