Koch reviews

3.7

66% would recommend to a friend

(1,838 total reviews)
avatar

Charles G. Koch and Dave Robertson

80% approve of CEO

64% positive business outlook

Koch has an employee rating of 3.7 out of 5 stars, based on 1,838 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Koch employee rating is in line with the average (within 1 standard deviation) for employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

2K reviews
4.0
May 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Get exposure to lots of different technologies. Robust knowledge base. Can interact with users both via text chat and phone. Much of the work is automated. There are lots of other departments with jobs you can apply to. Flexible work from home. Flexible overtime. Flexible schedules.

Cons

Constantly bombarded with propaganda about how the CEO and capitalism are good. Many systems are poorly documented. Many process owners are poorly documented. Call volume is constantly high. No time for side projects. Strict dress code and punctuality requirements. Frequent crises and changes. Management always asks you to do more and better and faster. Users often submit tickets with too little information, incorrect priority rating, and don't respond to contact attempts.

avatar
Koch Response
5y
Hello, thank you for sharing about your experience in Wichita, KS. Please know that I have read your review and appreciate your honest feedback; I have also shared this with the appropriate leadership team. – Cali from Talent Solutions
1.0
Feb 26, 2021

Management is not as supportive as they appear

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Pay. Decent Benefits, Large Company with solid resources for workers.

Cons

Toxic management that acts like they support your growth but actually want to undermine you. Management Insecurities are prevalent and they don't want employees (especially new employees) to ask too many questions. It is framed as all employees are expected being an "entrepreneur" but actually they just don't want to support you and your growth.

avatar
Koch Response
5y
Thank you for taking the time to share your feedback and leave us a review. Employee growth, diversity and belief in our challenge process are important focuses in our culture and I am disappointed to read of your experience. We believe that managers should support their employees, encourage and support the challenge process from all employees and embrace change. Please know that I will be sharing this feedback with the appropriate leadership teams. Thank you again- Molly from Talent Solutions
1.0
Jun 5, 2020

Worst place to join

Recommend
CEO approval
Business Outlook

Pros

Company website and company detail they provide during interview

Cons

Unskilled managers who are taking interview Level 1 analayts taking interviews for manager and teamlead No realtime or No feedback for Rejection

Viewing 79 - 81 of 1,838 Reviews

Glassdoor has 2,117 Koch reviews submitted anonymously by Koch employees. Read employee reviews and ratings on Glassdoor to decide if Koch is right for you.