KAYAK reviews

4.4

88% would recommend to a friend

(403 total reviews)
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Peer Bueller

100% approve of CEO

77% positive business outlook

KAYAK has an employee rating of 4.4 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KAYAK employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

403 reviews
5.0
Jan 28, 2016

Great Company

Recommend
CEO approval
Business Outlook

Pros

Learning Environment with a great, relaxed but efficient atmosphere! The benefits of the company are awesome and the social events are amazing!

Cons

Not much I can think of right now, the office is a great open space, the employees are fun and very diverse and the kitchen is always stocked!

3.0
Mar 24, 2025

Becoming worse every year. Slowly, but

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some teammates are great (collaborative, knowledgeable, fun, and supportive).

Cons

The company used to focus on creating an outstanding work environment, with a real emphasis on employee well-being and motivation. Unfortunately, that culture has been deteriorating over time. Additionally: - Compensation. The total compensation package (base salary + bonus + RSUs) is noticeably below the even market average across all markets (not only the US and EU), especially considering the expected workload and responsibilities. - Benefits. Year after year, benefits are being gradually reduced. This includes healthcare, wellness perks, and internal programs — the trend is clearly downward. - Management. There is a serious lack of strategic thinking and data-driven decision-making at various management levels. Leadership tends to deflect accountability and push responsibility for failed decisions onto individual contributors. - Ownership and Motivation. Due to low compensation, declining benefits, and minimal raises, employee motivation is low. Many people are doing the bare minimum, which creates a culture of mediocrity. The general vibe is: "Why should I put in extra effort if it doesn't change anything?". No one wants to take on additional responsibilities or go the extra mile — and honestly, it's hard to blame them. - Internal Promotions. A large majority of mid-to-senior managers have grown internally, and while that might sound good, it leads to a very narrow perspective. Many have limited exposure to modern engineering practices, leadership approaches, or scalable team processes. In some cases, promotions seem to be driven more by personal connections or domain knowledge than actual leadership skills — e.g. someone being promoted not because they’re a strong engineer or a capable manager, but because they "know the domain". - WFO. No comments.

4.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

There is a great culture of learning at KAYAK, where you are going to be tested not only for your knowledge, but also your ability to adapt and learn new things. The company still retains its startup vibe in a lot of places, with a mature systems and processes environment that lends itself to stability.

Cons

There is the familiar corporate ladder that one needs to climb, where you encounter people who are either insistent that you're not ready for the job, or simply prefer someone else. A lot of your success depends on how well you manage your relationships with people, and whether that person likes you. There are folks in leadership who seem entrenched in their roles, and thus stuck in their ideas, unwilling to explore or be educated. Although the senior leadership is receptive to feedback, frequently it doesn't feel like there is traction to what one encounters in their operational role at the end of the day.

Viewing 91 - 93 of 403 Reviews

Glassdoor has 470 KAYAK reviews submitted anonymously by KAYAK employees. Read employee reviews and ratings on Glassdoor to decide if KAYAK is right for you.