Where do I start:
- Chaotic organisational structure, everyone seems disjointed and demoralised.
- Aggressive to the point of sociopathic work culture, senior managers (denoted by their ‘LL’ number) strut about the place like tinpot dictators instilling fear in whomever they are directed towards, and they relish this reputation!
- I’ll put this bluntly, the managers are boorish, unprofessional, playground bullies and sadly they’re not in the minority. The absolute worst example of toxic workplace culture that has mostly buried British industry is alive and well here. They trade on their aggression and use cheap intimidation tactics to get their way.
- From day one as soon as my company issued footwear hit the floor I was subjected to what could only be described as an insidious campaign of mental torture and gaslighting from my superiors, I was made to feel almost unwelcome from day one in-spite of excelling in their entrance and onboarding procedures.
- Jaguar Land Rover seem to like recruiting unashamed bullies for high ranking positions, no doubt for the perception that they ‘pull no punches’ or ‘get things done’ when really they poison the environments they oversee and drive people to genuine despair.
- Absolutely no support from any of the functions in place to do so, very combative cross departmental relations is like getting blood from a stone for any traction on key issues.
- Inadequate damn near non-existant HR presence (you have to raise a ticket with an off-site support agent like it’s IT and hope someone cares to make the journey from Solihull or Castle Bromwich) .
- “NFIRST” values are nothing more than window dressing so senior management can pretend to the press that they give a monkeys about their people. Internally staff treat this scheme with contempt as they see through the facade once reality on the shop floor sets in.
- Incompetent people are promoted whilst the hard workers are fed into the grinder, it’s definitely more ‘who you know than what you know’.
- I saw at least one example where a worker came to physical harm due to the arrogance and bullishness of a manager there, in contravention of medical guidance.
- Union membership is heavily publicised but is a complete waste of money as they are in JLR’s pocket.
- Terrible work life balance, expected to work weekend overtime on a frequent basis. This is almost a badge of honour for the management of how many hours you can rack up a week. You’re told from offset, from puffed chests that ”you’ll be clocking some hours here”. 12 hours on your feet, without a break or so much as food in your belly will be a frequent occurance. I had an appetite for hard work but for most of the time the overtime hours seemed ineffective and was there simply to grind you down.
- Systems and tools that were in place were mostly JLR’s own making and were laughably poor for the job in hand.
- Propaganda is rife, workers are indoctrinated into thinking they’re in a “world-class” facility. Established rival car makers would cackle with laugher if they saw it for what it is!
- You’ll quickly learn the phrase “nice fur coat but no underwear”. Everything looks very clinical and streamlined but scratch beneath the veneer and you’ll see the detritus.
This was by far and away the most unpleasant working experience of my career and I am not alone in my feelings. My honest advice for anyone looking to progress themselves in a personal and professional direction is to avoid the EMC like the plague. To this day my professional confidence still bears the scars I picked up from working in this place and up until then I had the privilege of working for some excellent employers to base my opinions on. JLR falls very far short given it’s supposed reputation in the industry.
This is a toxic and insidious place to work.