Does Intact pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intact. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Intact?

75% of Intact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Intact?

Claims Adjuster (138) , Underwriter (100) , Underwriting Assistant (88) , Customer Service Representative (68) , Claims Representative (60) , Business Analyst (54) , Actuarial Analyst (40) , Commercial Underwriter (35) , Manager (35) , Software Developer (35) , Data Scientist (33) , Accident Benefits Claims Adjuster (27) , Claims Assistant (21) , Intern (19) , Software Engineer (19)

What are the pros of working at Intact according to real employee reviews?

"Benefits were good and available right away." ((in 247 reviews)); "Everything is good here and people are great" ((in 157 reviews)); "good work life balance :)" ((in 152 reviews)); "Supporting management and great work ethic" ((in 110 reviews)); "Some teams are great but there's always this one overconfident person with a self" ((in 70 reviews))

What are the cons of working at Intact according to real employee reviews?

"low pay and bonuses are not motivating to do more" ((in 101 reviews)); "Low salary for the amount of work" ((in 73 reviews)); "Ultimately you need to get noticed and liked by upper management to feel like you have a secure foothold." ((in 16 reviews)); "Low pay, way too much favoritism is played" ((in 8 reviews)); "If you have a toxic manager, even if you face bullying, harassment or discrimination, HR or the top management will do nothing but listen." ((in 6 reviews))

What are employees saying about Intact layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact layoffs and their outlook for job security at Intact in 2026.

Intact reviews

3.9

75% would recommend to a friend

(2,161 total reviews)

Charles Brindamour

88% approve of CEO

74% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

Intact has an employee rating of 3.9 out of 5 stars, based on 2,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 15, 2014

Heavy Workload & Frequent Procedural Changes

Accident benefits claims adjuster

Recommend

CEO approval

Business Outlook

Pros

- good support from direct manager and senior employees - good benefits - positive changes forecasted

Cons

- workload is unrealistic within the expected timelines - upper management invokes departmental changes so frequently it's difficult to keep processes in perspective - employees that leave the department / company aren't replaced, increasing the workload - career opportunities are focused primarily in Toronto and the GTA - overtime is expected - slackers keep their jobs despite complaints throughout the department

2.0

Aug 6, 2013

Great company, awful employer.

Accident benefits claims adjuster

Recommend

CEO approval

Business Outlook

Pros

The benefits are quite good, especially the Employer Share Purchase Plan (ESPP). Salary is competitive with the industry and strong performance is rewarded.

Cons

Excessive micro-management of employees. Contentious and uncomfortable work environment where a few people make everyone else stressed and unhappy. Excessive workload and a reactive staffing approach. Unfair hiring practices whereby some employees are given jobs and others are made to apply. Management positions are sometimes filled by people who do not possess the necessary knowledge, skills or experience. Lack of opportunity to job shadow or change career path. Constructive feedback from employees is not welcome and largely ignored.The company policy is to not provide you with a reference which hinders your ability to find alternative employment. HR will simply tell prospective employers your job title and duration of employment.

1.0

Dec 4, 2025

Force the French even thought they said the work will be in English

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary and not heavy work

Cons

Force the French even thought they said the work will be in English

Intact Response

6mo

Thank you for your review. We are proud to have team members located across the country and beyond as this helps us shape the future of our industry! We encourage you to speak confidentially to your HR Consultant about any concerns you may have so we can come to a solution together.

Viewing 169 - 171 of 2,161 Reviews

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Intact

Intact reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Heavy Workload & Frequent Procedural Changes

Great company, awful employer.

Force the French even thought they said the work will be in English

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