Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Intact

      Engaged Employer

      Intact reviews

      3.9

      75% would recommend to a friend

      (2,159 total reviews)
      avatar

      Charles Brindamour

      88% approve of CEO

      74% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Work/Life balance

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.6

      Senior management

      3.6

      Career opportunities

      Intact has an employee rating of 3.9 out of 5 stars, based on 2,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Feb 8, 2022

      Lacking

      Accident benefits claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers are friendly and helpful Good mentoring program for new adjusters Standard health & comp. benefits

      Cons

      Very poor work-life balance Low salary and no overtime pay, even when you work on your own time Workoad is very stressful with too many competing priorities and little support Micromanagement via numerous workflows

      avatar
      Intact Response
      4y
      Thank you for taking the time to share your feedback. Being an industry leader in a constant state of growth means that there is a lot on the go and it's important to us that our team members have the support and balance to do their best. We are glad to hear that you feel supported by your colleagues and our mentorship program is good. Over the past two years, high demand and turnover have been a challenge for customer service industries across North America. At Intact, regardless of pandemics or market conditions, our top priority is to help people in good times and bad, and this includes our team members. We take feedback seriously and we will share your concerns with our Claims leadership team. We also encourage a culture of ongoing feedback – this is how we all learn and grow. As a next step, we encourage you to reach out to your HR Consultant to discuss your concerns about workload, management, and your well-being. They are skilled advisors who can help foster positive solutions.
      2.0
      Oct 17, 2021

      HONESTLY -- Too much work for too low pay

      Claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - some good managers - good benefits - room to grow - a good place to start in the insurance industry

      Cons

      - high claim volume - too many angry clients because of lack of time work on claims - pay is too low for what we put up with - mentally and emotionally draining

      1.0
      Jul 6, 2021

      Avoid Call Center and Télémarketing Department

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good incentives, great co-workers, good location, availability for flexible schedules

      Cons

      Very stressful, robotic and depressing télémarketing department with annoying phone calls and conversations with generally rude people; low employee morale, excessive micromanagement and unrealistically high expectations in an environment of constant pressure. 350 calls a day.

      avatar
      Intact Response
      4y
      We appreciate you taking the time to leave feedback about your experience. We’re happy to hear that you enjoyed your colleagues, the perks, location and work flexibility. You’ve also brought up some important concerns that we’ll share with the management team. Take good care and we wish you all the best on your career journey.
      Viewing 121 - 123 of 2,159 Reviews
      Related searches: Intact jobs | Intact salaries | Intact benefits | Intact interviews | Intact conversations
      ReviewsIntact reviews

      Glassdoor has 2,925 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.