Intact reviews

- Every single thing is scripted. - Calls have to be 10 minutes or less, if it's too long, you loose points. - You loose points everywhere, take a breath you loose point, - 46 calls a day, still not enough. - It is never enough. If you reached the peak once, you still have to do better. - They do not care about their employee's mental health and making conferences or offering telemedicine is just to buy peace. - Too many audits. - They push on the negative points and make you unable to see anything else. - They will stress and bully you until you leave.

Worked only for 6 months. Right from Day 1 of training for the license, I performed at the top of my batch. Scored 92% in the license exam, won one of the three awards in incubation training (in a batch of 16), and secured my first insurance sale right on Day 1 on the floor. I consistently performed exceptionally well, scoring at least 170-250% above the targets on every scorecard. My manager said I was a natural at customer service. I was being compared to people who had been in the position for at least 2-3 years and experts. I behaved politely in office, spoke very little as I was learning about the culture (since I am from a different country), and showed respect to everyone with extra caution. The finale: I was let go because HR thought I didn't align with their values. I wish I could describe what exactly happened, but I'm bound by their confidentiality agreement. I truly believed I could have a long-term future with this company, but after being so careful and excelling at my job, it seemed like HR thought they were above all.