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Intact Insurance UK

Part of Intact

Engaged Employer

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,118 total reviews)
avatar

Ken Norgrove

60% approve of CEO

54% positive business outlook

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Jan 7, 2024

RSA Lifer Problem

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic HR policies with supportive HR staff, e.g. flexible working and training opportunities.

Cons

There is a massive problem with some members of staff that have been a part of RSA for over 10 years, not all members but most. There is a drive to understand the high staff turnover and RSA Lifers are the reason. They start at the company from a young age and they never leave, this means they have no idea how to work in a professional environment due to how friendly they become with each other. They are ultimately hostile to anyone that joins the company with previous experience. If you want to be repeatedly spoken down to and belittled on team calls by someone who is less qualified than you then this is the place.

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Intact Insurance UK Response
2y
Thank you for taking the time to share comments about your experience whilst working at RSA. Some of them made for uncomfortable reading, and are not aligned to the culture, our values or the fantastic employee experience we are known for. We want to investigate thoroughly everything you have said and I would therefore urge you to contact our HR team so that we can discuss with you in detail the issues you have raised.
4.0
Nov 23, 2023
Recommend
CEO approval
Business Outlook

Pros

The people. Great technical capability combined with genuine sense of camaraderie.

Cons

Some of the group decisions can be tough on the UK business

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Intact Insurance UK Response
2y
Thank you for taking the time to share your experience of working here at RSA. We appreciate you highlighting some of the areas you have in your comments
3.0
Oct 23, 2023

Meagre

Recommend
CEO approval
Business Outlook

Pros

Hybrid work (Flexible days in/out office) Office location Nice Canteen Friendly staff

Cons

Poor pay relative to company earnings/work Long hours (I reckon my average hourly rate was just above minimum wage for the hours worked) Being on call (I had to take calls regarding quotes while working on renewals) Superfluous mid-managers who were never in (I think I was unlucky to get a manager who clearly was out-of-her depth and assigned me work outside my remit) Regulation (numerous codes regulate the industry. I was made file breaches for an employee who quit w/o notice!)

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Intact Insurance UK Response
2y
Thank you for taking the time to let us know about your experiences whilst working at RSA. We will ensure that your comments are passed along to our local teams for them to pick up.
Viewing 133 - 135 of 1,118 Reviews

Glassdoor has 1,264 Intact Insurance UK reviews submitted anonymously by Intact Insurance UK employees. Read employee reviews and ratings on Glassdoor to decide if Intact Insurance UK is right for you.