Is Infor a good company to work for as a Technical Support Engineer?

Technical Support Engineer professionals working at Infor have rated their employer with 4.5 out of 5 stars in 16 Glassdoor reviews. This is a higher than average score with the overall rating of Infor employees being 3.9 out of 5 stars. Search open Technical Support Engineer Jobs at Infor now and start preparing for your job interview by browsing frequently asked Technical Support Engineer interview questions at Infor .

Does Infor pay Technical Support Engineer employees well?

Technical Support Engineer professionals rate their compensation and benefits at Infor with 3.8 out of 5 stars based on 16 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Technical Support Engineer salaries at Infor.

How happy are Technical Support Engineer professionals working at Infor?

83% of Technical Support Engineer employees at Infor would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Technical Support Engineer professionals have also rated Infor with a 4.7 rating for work-life-balance, 4.4 rating for diversity and inclusion, 4.3 rating for culture and values and 4.3 rating for career opportunities.

What are the top reviewed jobs at Infor?

Software Engineer (541) , Senior Software Engineer (206) , Consultant (197) , Associate Software Engineer (180) , Associate Consultant (116) , Quality Assurance Analyst (116) , Senior Consultant (105) , Product Support Analyst (92) , Project Manager (90) , Business Analyst (80) , Manager (59) , Devops Engineer (52) , Account Executive (49) , Software Developer (43) , Technical Consultant (43)

What are the pros of working at Infor according to real employee reviews?

"The work life balance is good and you can clearly separate your personal from your professional life." ((in 570 reviews)); "Some of the people you work with are great otherwise I wouldn't have anything to say" ((in 298 reviews)); "Very diverse and good culture" ((in 254 reviews)); "Good Benefits and fast paced development" ((in 246 reviews)); "Salary is good and hike" ((in 216 reviews))

What are the cons of working at Infor according to real employee reviews?

"Management poor and politics more" ((in 226 reviews)); "No training and no one takes responsibility for anything." ((in 73 reviews)); "Poor leadership (especially recently)" ((in 64 reviews)); "upper management barely acknowledges the lead generation team" ((in 43 reviews)); "Frequent reorgs and layoffs" ((in 39 reviews))

Infor Technical Support Engineer reviews

4.5

83% would recommend to a friend

(16 total reviews)

Kevin Samuelson

99% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (16 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Technical Support Engineer employees have rated Infor with 4.5 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have an excellent working experience there. Infor is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

16 reviews

5.0

Jun 7, 2024

Infor is a good long term company

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Competitive salary, great working environment, good benefits.

Cons

Remote work is not fully encouraged (hybrid setup)

5.0

May 28, 2024

Good

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

They provide Good Salary with good amenity.

Cons

Pressure is to high, no one to support.

Infor Response

2y

Thank you for your feedback. To help ensure each employee is in the right role that aligns with their interests, skills, and talents, we continuously evaluate roles so employees can maximize their contributions and the group's overall performance. Please know that supervisor or HR team are available for discussions so we can address these concerns and ensure an Inforian's success.

4.0

May 9, 2024

Work Life Balance

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

There is good work-life balance.

Cons

Nothing to specify as cons.

Viewing 4 - 6 of 16 Reviews

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Infor Technical Support Engineer reviews

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Infor is a good long term company

Good

Work Life Balance

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