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      InPost

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      InPost reviews

      3.1

      38% would recommend to a friend

      (107 total reviews)
      avatar

      Rafal Brzoska

      56% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      InPost has an employee rating of 3.1 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InPost employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Reviews by job title

      107 reviews
      1.0
      Jun 4, 2024

      Toxic work environment - AVOID!

      Talent acquisition partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      - They offer a one month work from anywhere allowance which is actually a really cool benefit N.B. I had to spend around a week arguing with various managers as to why I wanted to use the full month in one go and not as 4 x 1 week slots so getting it approved was quite challenging - New MD of the UK seems like a genuinely nice guy who wants people to be happy and create a more positive working environment

      Cons

      - Unbelievably high first-year turnover rate, approximately half of which is people voluntarily leaving as they are unhappy. The company refuses to analyse route causes of this or do anything to address it. - Toxic directors who are unable to put trust into their teams. Middle management is essentially there to just carry out their orders and refuse/feel unable to challenge them. Directors have no manners or basic politeness when speaking to people or asking them to do things. Directors can almost come across as aggressive at times and this creates an uncomfortable atmosphere throughout the office. - No reward or recognition - in my mind this stems from the fact that people who hold senior positions in the People/HR team are underqualified for the role with no previous experience or formal qualifications in People/HR Operations. - Below market average compensation - bonus scheme was introduced last year however it's used as a means of under-offering people on their base salary. For example, if you are looking for £60,000 as a base you will be offered £55,000 + 10% bonus (so if you perform exceptionally well you will hit the £60,000 you were looking for). Again a sign that the HR/People team don't understand reward/recognition - Old, clunky tech - you'll be given an old laptop that was probably used by someone who left the week before. - Hierarchical organisational structure - whilst InPost preaches a flat structure this is not how it operates in reality. If 'important people' such as the CEO or Group-level Directors are in the UK you'll be expected to come into the office to be graced with their presence. There was something strange about the Group CEO flying in on his private jet to tell a bunch of people who had been under-offered on salary that we had to be careful about the money we were spending as a company

      1.0
      Dec 7, 2021

      Appalling and toxic workplace, DO NOT APPLY.

      Ops manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are zero, it’s an awful awful place to be..

      Cons

      The culture is toxic, from top to bottom, people are treated like playthings and their mental health ignored… It’s seen as good sport to bully and harass people, to see them break, women are second class citizens (check their SLT) but please read the other reviews, but moreover InPost’s feedback on 1star reviews,their arrogance in suggesting that people who dare complain about their treatment are somehow unable to hack it, deplorable behaviour, ask them about their staff turnover it’s laughable, they will tell you it’s about the business scaling and fast growth, but it’s not, it’s because people are bullied and harassed from day 1, look at how many senior people leave within the first few months… An awful awful awful place to work, DO NOT CONSIDER WORKING HERE.

      avatar
      InPost Response
      4y
      Thanks for taking the time to review InPost on Glassdoor. We often seek feedback both formally and informally from current, former and even prospective employees about InPost as this gives us a great opportunity to better understand what it's like to work here. We do not however have a record of an employee with your job title and/or service with InPost UK and so are not sure of the authenticity of this review. However should the service/job title be a mistake we felt it important to respond. As a current employee we urge you to raise your concerns with a relevant executive team member or the HR team so these can be dealt with in the appropriate way. We have zero tolerance for any kind of bullying and harassment and encourage anyone that may be experiencing and/or witnessing this to raise it to a trusted team member. We continue to encourage open feedback so that it can be addressed in a constructive manner. We are a scaling business that moves fast that offers excellent development opportunities. We are proud to have had many successful and happy hires but are also aware that a business that moves at this pace it does not suit everyone. The strength of our team and its engagement was most evident in our recent anonymous engagement survey where 80% of employees shared that they 'Love InPost UK' and would 'Recommend InPost UK as a great place to work'. We do however recognise without your feedback we cannot improve so thanks for sharing, it is very much appreciated. We will ensure this feedback is shared with the relevant teams.
      1.0
      Jun 17, 2024

      Super toxic work environment and a company that does not care for its people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay grade is good Thursday socials once every month Office in a very central location

      Cons

      No scope for growth Teams have no responsibility and play the blame game. Managerial issues are passed on to team members. Inexperienced directors filling big shoes Rapid hiring at whims with no clear structure leading to hire and fire ! Incredibly high churn rate with 10 people leaving the business and 12 more being hired to fill vacancies. Salary negotiation is expected to require basic salary as low salaries provided initially to check if candidates accept it when the budget for the role is considerably higher, which is also complicated through bonuses in the total pay that are almost impossible to achieve. Work from office culture initially confirmed to be any 2 days from office, later expected to be particular days when the manager is at work which isn’t really flexible working. Making existing employees post 5 stars on Glassdoor to help improve the company’s rating is pointless considering the number of people leaving the business.

      Viewing 7 - 9 of 107 Reviews
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      Glassdoor has 147 InPost reviews submitted anonymously by InPost employees. Read employee reviews and ratings on Glassdoor to decide if InPost is right for you.