InPost reviews

3.1

38% would recommend to a friend

(107 total reviews)
avatar

Rafal Brzoska

56% approve of CEO

41% positive business outlook

InPost has an employee rating of 3.1 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InPost employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

107 reviews
1.0
Jun 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay grade is good Thursday socials once every month Office in a very central location

Cons

No scope for growth Teams have no responsibility and play the blame game. Managerial issues are passed on to team members. Inexperienced directors filling big shoes Rapid hiring at whims with no clear structure leading to hire and fire ! Incredibly high churn rate with 10 people leaving the business and 12 more being hired to fill vacancies. Salary negotiation is expected to require basic salary as low salaries provided initially to check if candidates accept it when the budget for the role is considerably higher, which is also complicated through bonuses in the total pay that are almost impossible to achieve. Work from office culture initially confirmed to be any 2 days from office, later expected to be particular days when the manager is at work which isn’t really flexible working. Making existing employees post 5 stars on Glassdoor to help improve the company’s rating is pointless considering the number of people leaving the business.

2.0
Jun 14, 2024
Recommend
CEO approval
Business Outlook

Pros

- Some really lovely, passionate people who bring a burst of personality and energy to the company - A great product that many, many customers love to use - An admirable solution that is driving a real difference when it comes to sustainability

Cons

- They have a big issue with ego-stroking, it's not good enough to be polite and good at your job, you have to be present in the office and pander to other people's egos - Disjointed branding from a recent branding that works great in some areas and in some it doesn't. White lockers have no brand identity against competitors who are bright blue, green or yellow. - Obsession with being in the office for the 'culture' which consists of warm, double-booked meeting rooms and a coffee machine. That isn't a culture worth travelling hours for and spending £££ on. - A lack of planning and strategy that will come back to bite them in their growth journey.

1.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

- They offer a one month work from anywhere allowance which is actually a really cool benefit N.B. I had to spend around a week arguing with various managers as to why I wanted to use the full month in one go and not as 4 x 1 week slots so getting it approved was quite challenging - New MD of the UK seems like a genuinely nice guy who wants people to be happy and create a more positive working environment

Cons

- Unbelievably high first-year turnover rate, approximately half of which is people voluntarily leaving as they are unhappy. The company refuses to analyse route causes of this or do anything to address it. - Toxic directors who are unable to put trust into their teams. Middle management is essentially there to just carry out their orders and refuse/feel unable to challenge them. Directors have no manners or basic politeness when speaking to people or asking them to do things. Directors can almost come across as aggressive at times and this creates an uncomfortable atmosphere throughout the office. - No reward or recognition - in my mind this stems from the fact that people who hold senior positions in the People/HR team are underqualified for the role with no previous experience or formal qualifications in People/HR Operations. - Below market average compensation - bonus scheme was introduced last year however it's used as a means of under-offering people on their base salary. For example, if you are looking for £60,000 as a base you will be offered £55,000 + 10% bonus (so if you perform exceptionally well you will hit the £60,000 you were looking for). Again a sign that the HR/People team don't understand reward/recognition - Old, clunky tech - you'll be given an old laptop that was probably used by someone who left the week before. - Hierarchical organisational structure - whilst InPost preaches a flat structure this is not how it operates in reality. If 'important people' such as the CEO or Group-level Directors are in the UK you'll be expected to come into the office to be graced with their presence. There was something strange about the Group CEO flying in on his private jet to tell a bunch of people who had been under-offered on salary that we had to be careful about the money we were spending as a company

Viewing 34 - 36 of 107 Reviews

Glassdoor has 148 InPost reviews submitted anonymously by InPost employees. Read employee reviews and ratings on Glassdoor to decide if InPost is right for you.