ING reviews

4.2

88% would recommend to a friend

(2,661 total reviews)
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Alfonso Tolcheff

76% approve of CEO

80% positive business outlook

ING has an employee rating of 4.2 out of 5 stars, based on 2,661 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Mar 10, 2025

Inefficient Team Leader

Recommend
CEO approval
Business Outlook

Pros

Good compensation and HMO. Strategic office location.

Cons

1. Team leaders exist just to delegate their jobs to the team members. 2. Slow to no movement of career. 3. Only the team lead's BFF get promoted.

1.0
Mar 10, 2025

Worst Place to Work

Recommend
CEO approval
Business Outlook

Pros

Free Merch you get every now and then that you can then cover up with a sticker.

Cons

Everything. Training is thrown together, most of the people have no idea whats going on and if you're not liked by management or other people then you will get NOWHERE else. It's like you get stuck in the contact centre and theres no way out with everyone hoping to leave. The management is so toxic that multiple people are on/have considered workers compensation due to the amount of bullying and harassment that happens, and theres no way to contact HR either, they make it so impossible to get there without talking to the direct managers first who most of the time will not do anything about it and won't help you get to HR for it. If you end up being good at your job, you're stuck cleaning up after other people. If you're great at your job then you get stuck, you won't be considered for promotions because theres too many people who aren't good in the Contact Centre. It's never good enough for management. Also, people are actively having their jobs outsourced overseas and therefore being forced into a role that they fought to move away from.

4.0
Mar 9, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

Good international team, english speaking environment and friendly working atmosphere

Cons

No bonus and raise is flat for everyone in the company

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ING Response
1y
Thank you for you review with the pros and cons! Are you aware that we do have 'Pay for Growth'? This is an element of our CLA 2025-2026. Our collective salary increase July 2025: 5,25% - July 2026: 3,5%.
Viewing 274 - 276 of 2,661 Reviews

Glassdoor has 6,716 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.