ING reviews

4.2

88% would recommend to a friend

(2,661 total reviews)
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Alfonso Tolcheff

76% approve of CEO

80% positive business outlook

ING has an employee rating of 4.2 out of 5 stars, based on 2,661 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Jan 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work balance. While we tend to complain, the compensation and benefits are very competitive. Large organization, where you as a result can make your own career. Many employees who have been there 20+ years and have done all kind of roles

Cons

Little ambition with a large part of the workforce. I have a feeling that since remote work became the norm, most people don't work the 36 hours that they are contractually obliged anymore. As with many organizations of this size, especially in a sr. Management role, more than half your time is spend on managing the internal environment. Instead of the external environment. There is a strong believe that moving all roles to Manilla somehow improves the profit and loss statement. The benefits are always overstated, the true costs understated. Targets are not set on actually reducing costs; but on moving work to other countries. As a result we see in a lot of places that costs are increasing because of the outsourcing; yet sr. Management reports to the board that everything is going well (offsetting the increased costs, by cutting elsewhere). ING was the first bank to transition to a true agile organization, where a lot of power and mandate was put low in the organization. Over the last three years this has almost completely been reverted. While there are still squads and product teams, these only work now on whatever the boards come up with. As a result you see that the pace of innovation is slowing down.

5.0
Jan 10, 2025

Nice company

Recommend
CEO approval
Business Outlook

Pros

Good work life balance (at my department at least)

Cons

Social events with collegues are not great

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ING Response
1y
Hi Risk Modeller, may be you can be involved to organise a great social event? thanks for your 5-star review!
5.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- Solid business model, really cares to service customer needs as well as keep a solid infrastructure and clean regulatory setup intact - Respectful and supportive culture to work in - Many benefits and development opportunities

Cons

- Juggling priorities is sometimes a challenge, both strategically and tactically - Regulatory concerns sometimes take too much focus - Interaction and relationship between local and global units make succesfull alignment difficult.

Viewing 325 - 327 of 2,661 Reviews

Glassdoor has 6,717 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.