ING Operations Manager reviews

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(2 total reviews)
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Alfonso Tolcheff

Not enough data to show CEO approval

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2 reviews
3.0
Jan 23, 2024

Good company

Recommend
CEO approval
Business Outlook

Pros

Great culture and good location

Cons

Nothing too concerning but not as flexible

4.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

ING offers a very competitive salary and benefit package to mid-level managers and higher. Departments are often given autonomy to guide their business, within budget considerations. My own hours are flexible to support a good work/life balance. Performance is based on results, so people who accept responsibility for thier work, and fulfill their requirements, are rewarded. Senior management has a strong vision for the global presence of ING.

Cons

The autonomy allowed creates a disfunctional alignment between business groups and internal departments. There are few requirements in place to organize standard internal processes. However, the IT structure, which is supported by a 3rd party vendor, is highly regimented and makes changes and communications with IT providers difficult. Rounds of layoffs are being driven by the current financial declines - true of all financial service organizations. While Senior Mgmt. has strong vision, that vision is not often followed through in operations.

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