IFF reviews

3.6

67% would recommend to a friend

(970 total reviews)
avatar

Erik Fyrwald

80% approve of CEO

54% positive business outlook

IFF has an employee rating of 3.6 out of 5 stars, based on 970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IFF employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

970 reviews
1.0
Oct 4, 2019

Cut Throat Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Steady gig until your manager suddenly stops verbally communicating with you & starts ‘writing’ everything up to make a business case and attempt to fire you.

Cons

What do you say about a company that asks its HR employees, family & friends to write-up positive things about the company on Glassdoor to mitigate all the real negative reviews? Well IFF has done that, but that is reflective of the IFF culture, which there is no culture. There are 2 sides to IFF; the Creative & Corporate. The only relatively content people are the ones on the creative side. Though both sides of IFF are very, very toxic and retaliatory. It is an EXTREMELY top-heavy organization; EC/C-suite are separate and detached from their corresponding business unites, sitting isolated on the top floor in NYC corp. office away from everyone which contributes to the lack of culture. The irony is that everyone in the company knows that C-Suite leaders all dislike each other, bickering with one another, dragging their EA’s into the drama, which by the way, is a revolving door of EA’s cause they are all put up against each other – there is no trust at IFF in any level. The CHRO & HR is a joke, puppets with a lack of backbone to stand-up to the CEO and the rest of the EC members. There is an internal countdown to the departure of the CEO & others that are kept in the company to the detriment of the business. This IS a bully environment that trickles from the top. HR is extremely disappointing; no support and all have hidden agendas- you must watch your back from the Regional HR Managers that are there to police, document and write everyone up including people in their HR teams unwarranted. A lot is run on the ‘likability factor’ or how you ‘yes’ someone to death (that is one way of surviving). It is a very cut-throat environment. There is unrealistic and unnecessary pressure to check-off boxes of policies that are outdated and out of touch for 2019. HR tip-toes around the CHRO and senior managers, and most of the time bend-over to the pleasure and pressure of senior leaders. If you are the unfortunate low level, L1 – L4, you do not have the ‘right’ to speak to someone more senior. There are invisible lines to respect otherwise suffer the repercussions. The unspoken rule is ‘how-high’ one should jump when supporting senior managers and feed their egos. Your job is a challenge due to antiquated technology making the simple complicated. The CHRO spends no time with her staff though she has a second office among them. It is a CYA culture - Cover Your A** - everything is emailed for that reason. IFF may be a stepping stone in your career; you will absolutely suffer, you will be constantly told that you are doing something incorrectly or that you are not doing enough when everyone is putting a 1000%. No recognition for good work and runs on a Zero-Based budget – never any money for the employees but plenty of money to fly senior leaders to Asia and EU to have last minute meetings. There is no sensitivity to work-life balance -current program is a 3-page application designed to deter you from it. Kudos to the few line managers that treat people nicely as they should be treated. The only concern is making sure that the stock price does not drop. You career depends entirely upon who your manager is. Those that stay for many years is due to location and lack of competition/options in that area of the world. Enter at your own risk.

2.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

Outstanding salary and benefits, free fragrance samples, pretty good catered food, summer hours, generous vacation time/PTO, tons of informational meetings to learn more about the company, looks great on your resume.

Cons

Terrible holier than thou management culture, no clear opportunities for growth, pass the buck attitude, horrible communication amongst the different departments.

2.0
Dec 28, 2010

#1 to #3 in 10 years....

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- excellent work-life balance - friendly environment - above average 401K plan - decent communication betw. departments - culture has a tendency to be family oriented vs. intellectually "top notch" - the comments echoed from various employees are consistent. Just look at the comments on this website.

Cons

- miserly tuition reimbursement plan.. ~ 1 class/semester. - fluctuating bonus plan which has only paid out 1/2 the time. Only 2 of those times has it been at target stated levels or above. - stagnant market share which has resulted in #1 to #3 in 10 years (with #4 coming very close) - 3 CEOs in 9 years with a divisional restructuring with each tenure. All of which has not improved IFFs market share or rankings against its competitors. - sales growth in 10 years has only markedly increased in-line with inflation while the other 3 top competitors out of 4 has had substantial sales growth increases..leading to greater market share. The difference in #3 and #4 now is only 1.8% - There have been a few excellent directors and VPs I have worked with thru the years, and they never make it to the divisional VP or executive board level. There is a tendency for IFF to hire for these levels from the outside. - no transparency in grade levels or pay scale within those grade levels. - no well defined plan for employee development for promotional targets. It's highly political in this regard and more bureaucracy than meritocracy. - upper level management (divisional VPs, executive boards) have a tendency to be out of touch with whats happening at department levels or lower. There is a feeling of a "boys club" at the higher levels, and this clique-type aloof mentality shows in the promotion choices and lower level frustrations...(why offer suggestions to a VP if you feel like it's going to be ignored) - culture has a tendency to be family oriented vs. intellectually "top notch" - higher attrition rate than the industry average

Viewing 16 - 18 of 970 Reviews

Glassdoor has 1,805 IFF reviews submitted anonymously by IFF employees. Read employee reviews and ratings on Glassdoor to decide if IFF is right for you.