Is IBM a good company to work for as a Technical Support Associate?

Technical Support Associate professionals working at IBM have rated their employer with 4.1 out of 5 stars in 80 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Technical Support Associate Jobs at IBM now and start preparing for your job interview by browsing frequently asked Technical Support Associate interview questions at IBM .

Does IBM pay Technical Support Associate employees well?

Technical Support Associate professionals rate their compensation and benefits at IBM with 3.1 out of 5 stars based on 80 anonymously submitted employee reviews. This is 14.9% worse than the company average rating for salary and benefits. Find out more about Technical Support Associate salaries at IBM.

What are the top reviewed jobs at IBM?

Software Engineer (4350) , Applications Developer (2909) , Software Developer (2421) , Project Manager (2323) , Senior Software Engineer (2038) , Senior Consultant (1846) , Consultant (1845) , IT Specialist (1112) , Application Developer (1105) , Associate Systems Engineer (1030) , Business Analyst (1025) , Systems Engineer (871) , Manager (850) , Managing Consultant (848) , Intern (824)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11042 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5049 reviews)); "Work from home flexible is good to manage work and home both" ((in 4339 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3401 reviews)); "Good benefits backed by a solid fortune 50 company with world class products and services." ((in 3354 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5462 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2171 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 2045 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1749 reviews)); "Poor Leadership; Weak Execution; Benefits to employees are getting worse; Money spent on dividends instead of R&D." ((in 619 reviews))

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IBM Technical Support Associate reviews

Item: IBM
Rating: 3
Author: Current employee - Technical Support Associate

4.1

70% would recommend to a friend

(80 total reviews)

Arvind Krishna

100% approve of CEO

49% positive business outlook

Ratings by category

4.4

Culture & values

4.2

Diversity & inclusion

3.7

Career opportunities

3.6

Senior management

3.1

Compensation and benefits

3.0

Work/Life balance

Technical Support Associate employees have rated IBM with 4.1 out of 5 stars, based on 80 company reviews on Glassdoor. This indicates that most Technical Support Associate professionals have an excellent working experience there. IBM is rated in line with the average (within 1 standard deviation) by Technical Support Associate professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

80 reviews

4.0

Jun 17, 2015

okaish

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

very competitive good work life balence truly professional

Cons

very boring crowd LAZY HRs no hike in salary

3.0

Jan 12, 2013

Respectable but hectic

Technical support associate

Recommend

CEO approval

Business Outlook

Pros

Unlike other private companies u can expect job security. Ibm never disavows its employees and always has a backup plan as long as you are showing determination and willingness not to quit giving your best. You can join the company today and serve for 18 months before changing your profile and you can expect perks depending on your performance.

Cons

Work might be hectic depending on the profile. You may have to turn up on the weekends. but anyways you wont have to work more than 5 or 6 days at a stretch. Only disappointment being the transport as it is provided in only one time. either pick up or drop depending on your shift timings.(you get pick up or drop only between 7pm to 7am) wish it was both ways. And salary might be a disappointment. But however my advice would be to go after knowledge and struggle initially as money would come sooner with experience:-)

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IBM Technical Support Associate reviews

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Respectable but hectic

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