IBM Client Success Engineer reviews

4.3

98% would recommend to a friend

(126 total reviews)
avatar

Arvind Krishna

96% approve of CEO

73% positive business outlook

Client Success Engineer employees have rated IBM with 4.3 out of 5 stars, based on 126 company reviews on Glassdoor. This indicates that most Client Success Engineer professionals have an excellent working experience there. IBM is rated in line with the average (within 1 standard deviation) by Client Success Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

126 reviews
4.0
Oct 9, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good pay Great team Access to lots of learning

Cons

Lack of projects available, some team members had excess work others had little work

4.0
Jun 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, good if you like sales

Cons

IBM still hasn't figured out if CSMs are tech sellers or an operational role, or solution architects

Viewing 7 - 9 of 126 Reviews

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