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      Hyatt

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      Hyatt reviews

      3.9

      73% would recommend to a friend

      (6,970 total reviews)
      avatar

      Mark S. Hoplamazian

      81% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Reviews by job title

      7K reviews
      4.0
      Aug 10, 2023

      Great place to learn, but will toughen you up.

      Events coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      + Learns about hospitality in general quite fast. + Team of professionals and clear leadership from the higher ups and corporate. + Clear goals and requirements. + Constant learning and chances to get promoted. + A judgement free place to work (which is rare in this city).

      Cons

      - Low salaries. - Expect to be doing 2 or 3 people's work. Burn out can happen easly. - Costumers tend to scream and demand stuff like it was the Colonial times. - Getting promoted is not offered, but either demanded or researched for.

      5.0
      Aug 4, 2023

      Several Benefits!

      Waitress
      Recommend
      CEO approval
      Business Outlook

      Pros

      I want to preface that I am not a professional and I work on a shift-based schedule with most of my pay coming from tips. (My location is the Hyatt Regency Austin) Considering all of this, I still receive several benefits! Part-time and full-time employees from all sections of the hotel receive great benefits. My managers listen to my input, I feel heard. I get free meals and snacks from our break room, discounted food and drinks from the in-house restaurant and Starbucks, free parking in the garage, medical insurance, several retirement plans, well-being reimbursements (for gym memberships, spa days, etc.), and much more. As someone only entering the labor force, Hyatt has supported me a lot while I continue my studies at University (there is also a $1k tuition reimbursement!).

      Cons

      As it is a hotel restaurant, there are many times where as a waitress, you make barely any money. This makes the paycheck range quite large. Business in the restaurant, Marker 10, relies heavily on specific guests in-house and the overall occupancy levels. There are some times, as a young girl surrounded by coworkers much older than me, when I feel extremely ostracized or ridiculed. Some of the men I work with make me feel very uncomfortable, including one of my higher-ups. Unfortunately, I expect this from every establishment in the restaurant industry and have experienced it before, so this doesn't faze me much.

      Viewing 271 - 273 of 6,970 Reviews
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      ReviewsHyatt reviews

      Glassdoor has 8,094 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.