Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"Great benefits and insurance packages" ((in 739 reviews)); "And some of the people that work there are great people whom I will miss." ((in 344 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 144 reviews)); "Tips and coworkers were great" ((in 127 reviews)); "Training was great and hotel reputation helps sell group" ((in 83 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 375 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 347 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 259 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 179 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

1.0

Jul 11, 2025

Culture shock

Senior sales director

Recommend

CEO approval

Business Outlook

Pros

farmer mindset of worker in RMS Singapore.

Cons

no driver, no motivation, lack of good leadership. Always follow SOP and will not go out of comfort zone to challenge new ideas and new competitors

4.0

Jul 9, 2025

Overall good employer

Hr coordinator

Recommend

CEO approval

Business Outlook

Pros

Good opportunities for growth and memorable employee experiences

Cons

High turnover in hospitality despite the good benefits

3.0

Jul 9, 2025

Hospitality

Assistant director of operations

Recommend

CEO approval

Business Outlook

Pros

Great culture of care for guests and associates.

Cons

Lack of development and direction.

Viewing 235 - 237 of 6,966 Reviews

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Waiter/Waitress - 20h/week

Barcelona

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Waiter/Waitress - 40h/week

Barcelona

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Guest Experience Officer - Front Office (6 Months)

Barcelona

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Guest Services Officer - Front Office

Barcelona

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Marketing Trainee (Internship)

Barcelona

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Overall good employer

Hospitality

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