Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)
avatar

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Aug 20, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good employees and great atmosphere to work

Cons

Not much growth and low salary

4.0
Aug 15, 2025

Great career opportunity

Recommend
CEO approval
Business Outlook

Pros

Professional service standards, good learning and development opportunities

Cons

Can be stressful but nothing out of the ordinary considering hospitality standards

1.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

None. Nothing positive to share.

Cons

My experience working at the Hyatt Regency was overwhelmingly negative due to a toxic work environment fostered by poor management. Communication was unprofessional, favoritism was rampant, and employee well-being was clearly not a priority. I regularly worked 60+ hours a week with little to no recognition or support. In the end, I was let go simply because management didn’t like me—not because of my performance. The lack of respect, fairness, and balance made it one of the worst jobs I’ve ever had. I would not recommend this workplace to anyone seeking a healthy or positive professional environment.

Viewing 205 - 207 of 6,966 Reviews

Glassdoor has 8,089 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.