Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 331 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 138 reviews)); "Helpful and great employees." ((in 116 reviews)); "It is a good work environment" ((in 85 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 76 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 337 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 266 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 174 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)

Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Oct 17, 2013

As a part of Hyatt, your treated the with the same level of hospitality as if you were a guest!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hyatt is more than a company its a family. The people here truly care about one another and look to help in any way possible. As an overall company there is a strong emphaisis on internal development and promoting from within. Transfer and travel opportunities are endless and every manager I have had does whatever they can to help get me to the next level.

Cons

It can be hard to tell the difference between some of the brands Hyatt has, (ie. Regency vs Grand, vs Andaz) this can make it tougher to determine which is the best fit for you. I guess you can just work your way through all of them!

2.0

Oct 3, 2013

If you like politics.....

Waiter, bartender

Recommend

CEO approval

Business Outlook

Pros

Co-workers are cool and from diverse areas, free hotel rooms is a good benefit the Hyatt offers, Health insurance is good and low priced.

Cons

VERY political. The only people who get ahead are the brownnosers, regardless of competency. Very, very low wages and company tends to abuse you with scheduling - either too much or too little ( all full timers, for example, were only given 3 days or less during slow times in the hotel- they don't care whether you make a living or not)

2.0

Aug 21, 2013

Gossip Frenzy. Horrible Management. Most Managers Quit within 6 months.

Gallery host

Recommend

CEO approval

Business Outlook

Pros

Free Food, Drinks, and pay is slightly better than competition.

Cons

A Circus... You are responsible for doing everything. And I mean Everything.

Viewing 199 - 201 of 6,967 Reviews

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Jobs at Hyatt

Waiter/Waitress - 20h/week

Barcelona

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Waiter/Waitress - 40h/week

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As a part of Hyatt, your treated the with the same level of hospitality as if you were a guest!

If you like politics.....

Gossip Frenzy. Horrible Management. Most Managers Quit within 6 months.

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