Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Apr 14, 2014

Good if there is nothing more out there available

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee comp rooms Friendly atmosphere Family oriented Diverse 1,000 per year educational reimbursement Employee cafeteria has lots of options

Cons

Senior managers who have been in their position too long who refuse to change and be innovative Hard or impossible to get promoted unless you are part of the wolf pack or a managers buddy. It is also hard to transfer to another department even when you are the best person for the job. They will hire a friend or someone they like even if the person is not qualified for the job. Rude and fake HR managers Low pay even though they think they are matching the job market Managers out to get employees if they dislike them Senior management is paranoid this hotel will go union

1.0
Mar 29, 2014

More corrupt than the mafia

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

In a small town with few jobs, you aren't going to have alot of options. At least you get a paycheck.

Cons

Never believe anything you are told. All the talk all day is that they value their employees above all else. I guess they talk about it so much because they are trying to convince themselves. Management will screw you over at every single opportunity. The place runs with a very elitist culture. Unless you are in the "in" group you are nothing but cannon fodder. The "in" group is primarily management, and a select few favorites. In most businesses the s--- runs down hill. Here, it is poured down from the penthouse balconies. Friends stab friends in the back just to stay alive.

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Hyatt Response
12y
We are sorry you did not have a good experience with us. If you would like to follow up with us directly please contact us at hyattcareers@hyatt.com. Thanks
3.0
Mar 28, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay, everyone is friendly because they get paid to be. The values seem to be in the right place but in reality it's the middle/lower class serving the upper class and there's a certain sense of envy/hostility which is normal in those circumstances.

Cons

Gossip, gossip, gossip, seems like everyone thinks the other department has it out for them. Some of the management has a hard time building rapport with customers and employees alike and are very impersonable. It's very much who you know and not what you know. I was a 4yr college grad working for a guy that dropped out of highschool and couldn't spell high school. Under qualified workers being promoted into positions that they can not possibly grow into or are even right for. Very good pay for a younger person but I couldn't see supporting a family on it.

Viewing 190 - 192 of 6,967 Reviews

Glassdoor has 8,090 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.