Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

The work is interesting and you'll learn alot.

Cons

I started a little over a year ago and there have been 2 widespread layoffs during that time (The last set of layoffs was 2 weeks ago). We've had multiple townhalls since the layoffs where leaders from various teams have to show why their team is critical to ongoing operations. There is definitely an atmosphere of fear. Everyone's on edge, stressed and tired. During the interview process, I was told all the great things the company was doing to be competitive in this challenging economy. None of it was true. I have no trust in their vision so I put in my 2 weeks notice. Management is also quite toxic: Favoritism, power games run rampant here. I'm surprised the company has a 3.9 rating. I'm guessing quite a number of the reviews are fake.

Viewing 175 - 177 of 6,966 Reviews

Glassdoor has 8,089 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.