Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
3.0
Apr 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Excellent medical benefits. RRSP matches up to 4%. Treated well by employer and work with a great group of people. Cafeteria with free lunch. Other benefits include, discounts on insurance, gym memberships, car rentals. Employee assistance program, advice on a variety of things, including legal advice. Longevity, you will always have a job. Annual 2%+/- raises. Semi annual reviews.

Cons

Full time status does not guarantee full time hours. Relatively low wages. Your 19% gratuity gets shared with upper management, 8% goes to about 50 server staff and the other 11% goes to management and sales, far fewer than 50 of them and they get the greater half. If you are changes departments or positions, you are expected to take on the wage of an external hire, your years of internal expertise is not considered. The grats on the bill is 19%, but budget for labour is 15%, so they get you for free! No work life balance, almost 24 hour work availability anywhere from 5am to 2 am. If you don't wish to have such a broad availability, you begin to lose shifts.

3.0
Mar 23, 2015

Smoke and mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits and coworkers are great to work with

Cons

Company fakes that it cares about their employees

4.0
Mar 10, 2015
Recommend
CEO approval
Business Outlook

Pros

solid pay...solid benefits...decent opportunit to move up of your willing to work for it...after a year you get 12 free nights anywhere...FREE FOOD for non union and only a couple bucks for union.

Cons

you gotta get over the fact that you work at a hotel. Entitled guests.

Viewing 169 - 171 of 6,967 Reviews

Glassdoor has 8,090 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.