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      Hyatt

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      Hyatt reviews

      3.9

      73% would recommend to a friend

      (6,966 total reviews)
      avatar

      Mark S. Hoplamazian

      81% approve of CEO

      64% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      May 3, 2016

      Gallery Host

      Gallery host
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meeting new people daily and interacting with a variety of different people from all over the world. The pay isn't bad

      Cons

      Management is sub par. They do not stuck up for their employees when customers insult them and they tend to throw the blame immediately to the employee. When you are told to do one thing, another member of management contradicts what was said and you are now in trouble. They talk down to you as if you're some uneducated fool who can't even get dressed on their own.

      4.0
      Apr 14, 2016

      Great opportunities based on experience within the company.

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are awesome; it really is like a family. The hotel associates are fantastic and extremely hard workers. Perks (free and discounted rooms) are great!

      Cons

      Hard to personally refer candidates and bring them into the company, particularly at the corporate office. There are opportunities for corporate HR, recruiting, and on-boarding processes to improve.

      3.0
      Feb 29, 2016

      Good hotel to work for but...

      Banquet server
      Recommend
      CEO approval
      Business Outlook

      Pros

      I work in the banquet department at the Hyatt Regency Calgary. + 6 free comp'd nights each year for being part time employee + flexible schedule + most of my coworkers are amazing + You start with $17.00/ hr (no grats) not bad. I love my coworkers, they are awesome. I've worked here for 5 years and Management is currently at its worst Really

      Cons

      You don't always get hours. During slow season its SLOW. but thats just the nature of all Banquets Management is not very good. One assistant manger told us we should not be able to have another job. Another one micro manages you. Really annoying. When its busy, the hours are till 2am and no taxi voucher. Management doesn't care how your safety or how you get home. we NO LONGER GET 15 min BREAKS for 8 hours work. Only one half an hour of unpaid break. Management doesn't care about employees. It's all work-work-work. When they are done with you, they cut your hours and send you home.

      Viewing 151 - 153 of 6,966 Reviews
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      Glassdoor has 8,089 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.