Hyatt reviews

Bad some of the time

There is an imbalance between the Restaurant and the Bar staff although they belong to the same department. No holidays off ever! Cafeteria food is either old, cold or burnt. Pay is really poor, considering the amount time you spend there. Permanent staff is paid per month, not hour, even though sometimes they end up staying longer than their shift, whereas casual staff is paid hourly, minimum wage, but doesn't have any extra benefits. Management is poor, there aren't any leaders and instead of fixing existing problems they pile up new tasks for the staff. Severely understaffed, puts a lot of pressure on the employees. Cash tips and Service Charge are all shared so it doesn't really matter how much you run, you will end up with little to no service since it is shared with managers and back of house staff. they use an old operating system which slows everything down since it crashes once a day. There is no way you can advance in the department.