Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
avatar

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
5.0
Oct 30, 2025

Customer Service Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job Great people Good benefits

Cons

No cons when I worked there

3.0
Oct 28, 2025

It was Okay

Recommend
CEO approval
Business Outlook

Pros

Great for experience in Sales.

Cons

Poor management, lack of assistance from managers, and a lot expected for very little pay. Management refused to hire more staff so front office was severely understaffed.

Viewing 136 - 138 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.