Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
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Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
5.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Management was well aligned, positive work environment

Cons

Politics outside the building could creep into decisions that didn’t make sense

2.0
Nov 5, 2025

Hotel Jobs are Hotel Jobs

Recommend
CEO approval
Business Outlook

Pros

Points get you free things! Like headphones, tv, etc. Free hotel stays (can be hard to get off tho)

Cons

There are many conventions happening at all times. Can be hard to differentiate. The guests are what really make the job bad. Customer service is customer service, but they expect the world when they rented a room. And the cancelled flights?! Oof! You never knew what your night would look like. You'd work 10 days in a row. However, this is just the hotel world.

5.0
Nov 4, 2025

Best place to work at

Recommend
CEO approval
Business Outlook

Pros

No unions Free food, free parking, free uniforms, free hotel rooms very supportive

Cons

I don't really have any cons

Viewing 130 - 132 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.