Pros
Free food which is half way edible anyways. Free uniform dry cleaning.
Cons
Overworked and underpaid. looked down upon from people in higher positions, managers were stressed and took it out on us. Managers showed favoritism and ego tripped for sure. Managers had "guests are always right" mentality even if the guest was blatantly rude and disrespectful. They would promise to have our back and then make us look stupid in front of the guests. VERY rude guests sometimes. We would get so busy and it would be chaos. Promised promotion and said I wasn't qualified after going through the interview process and was humiliated. A LOT of gossip and drama. Long hours with short breaks and could not sit at ALL. Feet and back always hurt so bad and if you go in the back you are told by manager to get back to the desk. Incompetent coworkers. Had to pay $3 parking just to go to work. TERRIBLE turn over.