Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great place to work within each of every team member and department, supportive HR, great salary and work life balance.

Cons

some of head of departments are highly irritable, has anger management issues.

1.0
Dec 6, 2025

Worst company ever

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cannot say any good words to this company

Cons

Poor management, not supportive to their employees. Every decision you made will get blaming. But if you ask them for solution their attitude like why you cannot solve this problem and always ask them. The managers always PUA their staff, not gonna teach you anything but just say you know nothing. no promotion even you are an excellent staff. System and SOP are out of date, the management team only work in this hotel do not know how outside is going on. Please do not apply here to work or you will regret.

1.0
Dec 4, 2025

Supporting department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy transportation, well known brand hotel

Cons

Micro management, senior management control freak

Viewing 103 - 105 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.