Hyatt reviews

3.9

73% would recommend to a friend

(6,963 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good environment for working long term

Cons

Bonus once a year only

2.0
Dec 12, 2025

No communication

Recommend
CEO approval
Business Outlook

Pros

Hotel stays, health insurance after 30 days, employee meals

Cons

Lack of communication, no transparency regarding tasks until complaints are made, misinformation given during the interviews and ongoing upon employment, not giving respect towards scheduling accomodations

4.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Smart, capable colleagues who care about the work Opportunity to work on large-scale, high-impact initiatives Exposure to cross-functional teams and senior stakeholders Fast-paced environment that accelerates learning Strong brand recognition and industry presence Chance to build skills in complex systems and processes Work that directly affects customers and operations

Cons

Fast pace can lead to frequent context switching Priorities can shift quickly, sometimes without clear communication Processes and documentation are still evolving Cross-team alignment can be inconsistent High workload during peak periods Decision-making can take longer in a large organization Limited resources compared to scope of responsibility

Viewing 97 - 99 of 6,963 Reviews

Glassdoor has 8,083 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.