Hyatt reviews

3.9

73% would recommend to a friend

(6,963 total reviews)
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Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Aug 27, 2017

Proceed with extreme caution

Recommend
CEO approval
Business Outlook

Pros

Fairly well perceived in the city, having "Andaz" on your resume looks impressive Great employee discounts at other Hyatts, 13 free nights at Hyatt hotels after your first year of service Offer RRSP matching and competitive benefits

Cons

Extremely short staffed, Work / Life balance is non existent Lack of direction and support Not enough communication between department Conflict in upper management trickles down Do not promote from within Environment is very toxic Leadership does not listen to employee concerns even when brought up repeatedly

2.0
Jul 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Coworkers, interesting job, fun events and clients. The people are what make this job bearable. Free or discounted accommodation at other Hyatt hotels worldwide.

Cons

Terrible leadership, miserable pay and lack of career development and progression opportunities. Most of the staff work long hours and do not receive adequate remuneration.

2.0
Apr 21, 2017
Recommend
CEO approval
Business Outlook

Pros

People and variation of work

Cons

Pay is terrible and if you are paying housekeeping to do a job - make them do a job!

Viewing 73 - 75 of 6,963 Reviews

Glassdoor has 8,083 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.