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      Hyatt

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      Hyatt reviews

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      3.9

      73% would recommend to a friend

      (6,961 total reviews)
      avatar

      Mark S. Hoplamazian

      80% approve of CEO

      63% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      5.0
      Feb 2, 2014

      Sales administrator

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable job with good hours. Management had a great open door policy.

      Cons

      Too hung up sometimes on "standards", had to take each guest on a tour of the hotel or risk an audit error.

      4.0
      Apr 28, 2013

      Lousy pay; good benefits; great opportunity for advancement.

      Front office supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are incredible. When I worked there each associate was eligible to stay in any property up to three consecutive nights free of charge. Great health insurance, free meals while you're working. In the time I worked there I got a new position with the company, each a promotion, once a year. You can rise up through the ranks as quickly or as slowly as you desire as long as you're willing to move around a bit.

      Cons

      Limited to no opportunity for business travel. Getting to a respectable salary can take many years of rising through the ranks. After two years with the company, I was making only $12.50 per hour in a supervisor-level position. Had I had a similar position at another hospitality or retail establishment I'd probably be making closer to $15-20. High turnover meant we were constantly training, low starting pay meant we always had trouble filling positions with qualified individuals.

      Viewing 6955 - 6957 of 6,961 Reviews
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      Glassdoor has 8,081 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.