Hyatt reviews

3.9

73% would recommend to a friend

(6,964 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
3.0
May 15, 2011

Average place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Above average rate of promotability, most promotions came from internal canidates which gave entry level management opportunities.

Cons

Compensation below competition, getting promotions often includes having to relocate, ability to recruit good employees is poor, management trainees often would not last more than two years before leaving the company. Focus is all about cutting costs, never about increasing food quality or service standards. When efforts to increase standards are implimented, when the slow summer months arrive there are always knee jerk reactions to cutting more costs even when the result will be lower standards.

4.0
Apr 15, 2011

Great way to work my way through college

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-great people - free hotel rooms - 401k matching - fun environment - embraces diversity

Cons

- pay is low, but that's just the industry - management lacks focus on leadership development - it takes a long time to make a decent salary

Viewing 6898 - 6900 of 6,964 Reviews

Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.