Hyatt reviews

3.9

73% would recommend to a friend

(6,963 total reviews)
avatar

Mark S. Hoplamazian

80% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,963 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
1.0
Nov 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Met interesting people traveling. However, weren't allowed to speak to them other than take their order. Even when the place was empty.

Cons

Co workers were all very upright & cold.

2.0
Oct 28, 2010

Learn and leave.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic opportunity to learn if you are inexperienced. There are some great perks for travel and dining discounts.

Cons

Management in general is very young and either first time experienced or years of experience within this corporation solely. I see lots of pressure from the top roles down into a panic frenzy to micro manage and meet Maritz customer satisfaction scores. It gets to the point that they forget about you as an employee or person. Some management has been poorly trained. Many hired based on their ability to be either a pawn or a dictator. Beware of properties without Union.

5.0
Oct 21, 2010

Good place to start a career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great training Management develops associates Benefits are competitive

Cons

-Long hours and holidays associated with hospitality industry -Very difficult to maintain work life balance

Viewing 6874 - 6876 of 6,963 Reviews

Glassdoor has 8,083 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.