Hyatt reviews

-Micro-management, management feels pressure from corporate and it then becomes a negative and hostile environment. Takes away from the empowerment of pleasing the guests when so many are questioning every step or decision made. - The management can be catty and clique-ish and information sharing is more on fellow colleagues than professional matters that could lead to higher maritz scores and happier guests. It is common to overhear your name or a fellow coworkers in a negative way. Leads to a very unprofessional environment and frankly takes away the joy of the hospitality business. - Everyone, including senior management is constantly on edge, so that stress trickled down to the individual hotel level. As any hotel, your schedule is a typical 5 or 6 days a week, the more you move up within the company the more hours demanded.

They claim to support "Life Balance", a balance between work and personal life. This is mostly lip service. Most upper and middle management are diehard workaholics and seem to have little concern about their own personal lives, let alone other managers or line employees. ie, the longer hours you work, 12, 14 hours a day, the happier they are with you.