3.0
Jun 14, 2012
Recommend
CEO approval
Business Outlook
Pros
Good in process, systems and technology.
Cons
Lacks culture to accept innovations, processes and system overtakes the ability to see "humans".
73% would recommend to a friend
Mark S. Hoplamazian
81% approve of CEO
64% positive business outlook
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Users say... "GREAT BENEFITS!! Insurance is great and the hotel discounts." "And some of the people that work there are great people whom I will miss." "All of the staff is friendly and seems to genuinely care about each other while at work." "Employee friendly and visible growth." "Growth opportunities and will train you if you lack adequate experience"
Users say... "Poor management and very set in their ways" "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." "No work life balance / HR is fully committed to helping the company and not the employees that raise issues."