Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (324) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 331 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 148 reviews)); "Tips and coworkers were great" ((in 131 reviews)); "The work environment and time spent with other employees was great." ((in 86 reviews)); "Great opportunities to grow and develop" ((in 85 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 376 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 349 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 265 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 181 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 143 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,966 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Nov 6, 2012

Excellent and a lot of opportunities for the right people

Director sales

Recommend

CEO approval

Business Outlook

Pros

A great company to work

Cons

Very Black and white and process oriented

4.0

Nov 5, 2012

Great place to work

Assistant outlets manager

Recommend

CEO approval

Business Outlook

Pros

great benefits, people are friendly, there is room for growth

Cons

upper management has favorites, lack of training for managers, no accountability from upper management

3.0

Nov 4, 2012

had better, had worse jobs....

Server

Recommend

CEO approval

Business Outlook

Pros

Alot of interesting people from around the world work there. My fellow employees were great and there was alot of talent amongst them. Free hotel rooms bonus is great, and health insurance is very cheap ...

Cons

Some pampering of the big boys... seemed the management took care of each other and once you made it there you were indestructible. Alot of unwarranted ego amongst the managers also. Cheap company, Only paid Server Assistants, who do everything from delivering food , stocking to mopping , the same wage as the servers... they depend on the servers to pay 20 % of their tips to make up for this.

Viewing 6802 - 6804 of 6,966 Reviews

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Jobs at Hyatt

Guest Services Officer - Front Office

Barcelona

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Waiter/Waitress - 20h/week

Barcelona

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Waiter/Waitress - 40h/week

Barcelona

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Guest Experience Officer - Front Office (6 Months)

Barcelona

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Marketing Trainee (Internship)

Barcelona

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Excellent and a lot of opportunities for the right people

Great place to work

had better, had worse jobs....

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