Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)
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Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
2.0
Jun 5, 2013

Jack of All Trades

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish I had even one positive thing to say about my brief experience with Hyatt Place.

Cons

The biggest con of all was being expected to play every possible role in the hotel. One day I would work the front desk, the next I would be in the kitchen, and then I'd be greeter. Other days I'd drive the shuttle or help the maids clean the rooms. I never felt confident in my abilities to do any of the tasks because of the inconsistency in which I did them. Management was awful. The pay was a joke as well.

5.0
Jun 4, 2013

Passionate Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, learning and development and opportunities if you are willing to move a lot.

Cons

No structure to scheduling and work life balance is difficult for a family.

5.0
Jun 3, 2013
Recommend
CEO approval
Business Outlook

Pros

The staff is all very friendly and helpful. The managers are all smart and respectful and very helpful. It is a wonderful place to work.

Cons

The hotel can be very stressful at points during the busy season and people tend to start throwing blame around when things go wrong.

Viewing 6766 - 6768 of 6,967 Reviews

Glassdoor has 8,090 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.