Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 329 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 136 reviews)); "great staff and coworkers to work with" ((in 124 reviews)); "Good company and work environment" ((in 87 reviews)); "Great opportunities to grow and develop" ((in 87 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 366 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 343 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 260 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 176 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 147 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Sep 10, 2013

Front Office Agent - FullTime

Front office agent

Recommend

CEO approval

Business Outlook

Pros

Great management Good pay Rewarding Company really cares about their employees

Cons

Long hours Standing a lot Customers are intense

5.0

Aug 28, 2013

Hyatt stands by their people

Food & beverage supervisor

Recommend

CEO approval

Business Outlook

Pros

Personal growth abounds. There are strong opportunities to advance within the corporation. Training and personal development are fundamental and encouraged by the company.

Cons

The pay scale left something to be desired.

4.0

Aug 27, 2013

Company very good to employees but always boils down to who your manager is.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My particular property does an excellent job at celebrating employees, making them feel valued and spending some time and money to show it. Opportunities are available for job advancement but with few Hyatt properties in most cities it will depend on your willingness to relocate or work for a select service vs. full service. Free and discounted hotel rooms nights after working for a year is great!

Cons

The strong preference for hiring from within is a double-edged sword. It doesn't allow for the best candidates to get an equal shot. I have a bad manager now and I know there were better choices for the job. I am therefore looking to leave the company rather than put up with it. Few or even only one hotel in cities means it can be very difficult to move up unless you're willing to move out of town. People will stay in their positions for years because they don't want to move or change companies. Had to work an entire year before being allowed to take any vacation days. Horrible practice.

Viewing 6739 - 6741 of 6,967 Reviews

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Hyatt

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Front Office Agent - FullTime

Hyatt stands by their people

Company very good to employees but always boils down to who your manager is.

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