Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (113) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 342 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 143 reviews)); "great staff and coworkers to work with" ((in 124 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 92 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 89 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 376 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 348 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 264 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 174 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,975 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,975 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,975 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Aug 6, 2024

Good

Event manager

Recommend

CEO approval

Business Outlook

Pros

good community, teams work together well

Cons

High stress and sometimes long hours

4.0

Aug 5, 2024

Good job

Bartender

Recommend

CEO approval

Business Outlook

Pros

Overall a great experience and would return

Cons

Nothing in particular to add, other than wanting it to be more busy at bar

2.0

Aug 5, 2024

Stay Away From Hyatt Place Kuala Lumpur Bukit Jalil

Manager

Recommend

CEO approval

Business Outlook

Pros

1. Hyatt Corporation genuinely cares for its employees and lives up to its values. 2. Corporate leaders who guide and lead their staff on the head office level.

Cons

1. The management in Hyatt Place Kuala Lumpur Bukit Jalil tried invoicing employees for mistakes made on the job. Only a directive from the corporate office made them retract it. Even then, they still believe they are in the right. 2. Engages in open retaliation, harassment, and abuse against employees. Worse for those who resigned from their positions while they serve notice. 3. Severely toxic workplace propagated by management. HR is merely a tool to keep employees obedient and in line. 4. Zero work life balance, upper management expects you to be on call despite no on call pay. Even on holidays and medical. 5. High turnover, primarily due to management.

Viewing 670 - 672 of 6,975 Reviews

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Barcelona

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Barcelona

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