Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 338 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 142 reviews)); "Tips and coworkers were great" ((in 127 reviews)); "Growth opportunities and will train you if you lack adequate experience" ((in 93 reviews)); "Training was great and hotel reputation helps sell group" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 376 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 340 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 267 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 178 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 144 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,970 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,970 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Sep 30, 2014

Would Never have Gone Somewhere else

Executive housekeeper

Recommend

CEO approval

Business Outlook

Pros

Training Programs and Benifits. Direct Management, not afraid to get their hand "dirty".

Cons

If you need to stay in a city, options for promotion may be limited as Execs. in this economy are sitting jobs, or, need to stay in they city they are in.

4.0

Sep 30, 2014

Ideal job for college students and hospitality majors

Gallery host

Recommend

CEO approval

Business Outlook

Pros

Hyatt's organizational culture is very admirable. Associates. regardless of title/position, are encouraged and empowered to make a difference in the lives of guests by almost any means necessary. Benefits available to associates are great, especially for frequent travelers.

Cons

High management turnover rate and employees are constantly understaffed and overworked. Personal growth opportunities are available, but with a limited selection. Growth inside the brand is very difficult unless you work for a AAA Diamond rated property.

5.0

Sep 28, 2014

analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

chill culture, everyone is nice and friendly

Cons

work is a little repetitive

Viewing 6580 - 6582 of 6,970 Reviews

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Guest Services Officer - Front Office

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Would Never have Gone Somewhere else

Ideal job for college students and hospitality majors

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