Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 320 reviews)); "great staff and coworkers to work with" ((in 136 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 132 reviews)); "It is a good work environment" ((in 91 reviews)); "Great opportunity to connect with people and serve them." ((in 91 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 375 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 346 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 270 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 181 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Hyatt reviews

3.9

74% would recommend to a friend

(6,972 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,972 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

5.0

Feb 26, 2015

One of my favorite jobs to date

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

The benefits are excellent and the management staff really care. As an hourly employee they take your opinions and turn them into possibilities. The work environment is fun and lively and my job is always changing day to day.

Cons

In any hospitality job there are challenges of balancing life and work. You work weekends and holidays but coming into the job I was expecting that. Even then, management are really good about working with you.

4.0

Feb 22, 2015

Fair workplace with relaxed environment

Bartender

Recommend

CEO approval

Business Outlook

Pros

Management isn't overly motivated by $$ performance and employees have decent benefits and are listened to for the most prt

Cons

Management works long hours as in most hospitality jobs and many employees take advantage of relaxed environment

4.0

Feb 16, 2015

Got the experience regarding The hotel standard of services ,Guest service and taking feedback, Restaurant setup e.t.c.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hyatt is one of the leading hotel chain in worldwide with having 549 properties.

Cons

Salary is not reliable for the employees.

Viewing 6538 - 6540 of 6,972 Reviews

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Hyatt

Hyatt reviews

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One of my favorite jobs to date

Fair workplace with relaxed environment

Got the experience regarding The hotel standard of services ,Guest service and taking feedback, Restaurant setup e.t.c.

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