Hyatt reviews

3.9

74% would recommend to a friend

(6,973 total reviews)
avatar

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
5.0
Apr 22, 2015

Floater

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being a floater in the food and beverage department allows me to learn something new everyday. I love the Hyatt's flexibility and ability to work with my schedule.

Cons

Management could use a little more training, especially when it comes to assisting employees.

4.0
Apr 22, 2015

Front Desk Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement and growth

Cons

Odd hours and no weekends and holidays off

2.0
Apr 21, 2015

Sales

Recommend
CEO approval
Business Outlook

Pros

I enjoyed the company's great comp room policy. I felt I had a decent salary. The hardest thing to walk away from were my great colleagues and I miss them dearly.

Cons

My experience with my upper level management was extremely poor. Our General Manager has been with the company so long that apparently no one cares how he/she is treating people below them and managing with a style of instilling fear into his/her employees. This individual ruined my experience working for Hyatt. I watched the GM target people that he/she wanted to get out and they successfully knocked them off the list. It felt like a matter of time before everyone on the list was fired. So I removed myself and found a fabulous career working for another company! Hallelujah!

Viewing 6499 - 6501 of 6,973 Reviews

Glassdoor has 8,096 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.