Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)
avatar

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
2.0
May 11, 2015

ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good hotel discounts and benefits

Cons

You are seen as a number

3.0
May 9, 2015

Housekeeping

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great travel discounts on hotel stays.

Cons

Lots of work with minimum breaks.

2.0
May 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Most in upper management care about line level employees (some dont), depending on department, make sure you go into your interview prepared to do digging and asking a LOT of questions. Middle management is great 95% of the time - and they really do care. HR tries their best to make working there bearable. Somewhat flexible dresscode (jeans day everyday!)

Cons

Make sure you know what you are worth (market salary) before you go into the interview. Some departments will pay very low, some will pay market, depending how much pull upper management has in that department. Getting what you need from IT is like pulling teeth, the company is super-stingy so don't expect more than 2% raise any year no matter how much money the company makes. Its a very political atmosphere, lots of backstabbing, you will feel like you are on an endless episode of "House of Cards". Serious lack of ethics on the part of upper management. Everyone is overworked. You will be too.

Viewing 6478 - 6480 of 6,973 Reviews

Glassdoor has 8,096 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.