Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 337 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 136 reviews)); "Tips and coworkers were great" ((in 129 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 82 reviews)); "Good company and work environment" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 372 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 335 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 264 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 183 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 147 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,973 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

3.0

Aug 24, 2024

Project Property

Director of food and beverage

Recommend

CEO approval

Business Outlook

Pros

New build, central location downtown

Cons

Communication among exec team in person and digitally

3.0

Aug 23, 2024

Front desk

Fromt desk

Recommend

CEO approval

Business Outlook

Pros

Was a great place to work

Cons

There were no cons for this job.

3.0

Aug 23, 2024

Great benefits zero work-life balance.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Hyatt Regency SLC has some great heath insurance benefits and decent pay for the area. Other non manager coworkers are also extremely friendly and helpful to one another and interdepartmental communication is great. The benefits here in general are always very good.

Cons

Most positions at this hotel in the front of house have zero work life balance. Most senior managers in these departments believe that everyone should be on call 24/7 and should be willing to work whenever and wherever they are needed. It was commonplace for people to work 7-8 day stretches with zero overtime pay due to scheduling practices. This was on top of having split days off and only being allowed to take vacations during the slowest parts of the year. Many employees were forced to use sick days and PTO days simply to get breaks from the schedule being so intense all the time and burnout was common even amongst managers and leaders.

Viewing 646 - 648 of 6,973 Reviews

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Waiter/Waitress - 20h/week

Barcelona

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Guest Assistant / Telephone Operator

Guest Services Officer - Front Office

Barcelona

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Hyatt

Hyatt reviews

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Project Property

Front desk

Great benefits zero work-life balance.

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