Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 753 reviews)); "And some of the people that work there are great people whom I will miss." ((in 339 reviews)); "All of the staff is friendly and seems to genuinely care about each other while at work." ((in 133 reviews)); "Tips and coworkers were great" ((in 130 reviews)); "Good company and work environment" ((in 87 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 369 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 342 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 263 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 179 reviews)); "Many managers had no interest in helping and would do as little as possible until everyone was drowning." ((in 151 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

May 18, 2015

Hyatt Front Office

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to move up within company

Cons

Overwork front desk agent, not very appreciative of work

4.0

May 17, 2015

Good place

Human resources manager

Recommend

CEO approval

Business Outlook

Pros

International. big chain, various brands

Cons

many changes in divisional offices and shuffling of areas, so no control or focus on hotels. hotels are run by GM's with no control from corporate so company culture is lost and different from one property to another some nationalities have advantages due to expansion plans ( india for example)

3.0

May 15, 2015

Server

Recommend

CEO approval

Business Outlook

Pros

It was great working on the beach of a beautiful resort and every day was different.

Cons

Managers were not very receptive of employee feedback and did not really give employees empowerment like they said.

Viewing 6469 - 6471 of 6,973 Reviews

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Jobs at Hyatt

Waiter/Waitress - 20h/week

Barcelona

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Waiter/Waitress - 40h/week

Barcelona

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Guest Assistant / Telephone Operator

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Hyatt Front Office

Good place

Server

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