Hyatt reviews

3.9

73% would recommend to a friend

(6,974 total reviews)
avatar

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,974 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews
3.0
May 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Hyatt posts open jobs internally first before to the public and promotes about 70% from within the company. Good benefits if you are full-time. Monthly employee parties/employee recognition awards.

Cons

Tough to have a work-life balance if you work in operations. The experience with Hyatt will differ depending on which property you work at. Convention hotels are long hours, high stress, high volume, not always a ton of support as turnover is very high.

3.0
May 16, 2015

Front Desk Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Ability to grow in the company

Cons

Poor management. Picking front desk associates based on looks. Talking down to employees like they are children over being 30 seconds late.

Viewing 580 - 582 of 6,974 Reviews

Glassdoor has 8,098 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.