Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

74% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 320 reviews)); "great staff and coworkers to work with" ((in 136 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 132 reviews)); "It is a good work environment" ((in 91 reviews)); "Great opportunity to connect with people and serve them." ((in 91 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 375 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 346 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 270 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 181 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

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Hyatt

Hyatt reviews

3.9

74% would recommend to a friend

(6,972 total reviews)

Mark S. Hoplamazian

82% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

4.0

Oct 28, 2024

Good entry level customer service job

Casual waiter/waitress

Recommend

CEO approval

Business Outlook

Pros

Friendly colleagues, discounted rooms, great location, opportunity to develop customer service skills by working in hospitality.

Cons

Can get really busy sometimes, which can be a problem considering some departments are understaffed.

5.0

Oct 28, 2024

Great

Manager

Recommend

CEO approval

Business Outlook

Pros

Good opportunity to grow if willing to relocate.

Cons

Not many to mention at all.

4.0

Oct 25, 2024

Good environment

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Room discount and friendly coworkers

Cons

Long standing hours. Cannot sit down at night when there is no one around

Viewing 544 - 546 of 6,972 Reviews

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Guest Services Officer - Front Office

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Good entry level customer service job

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