Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 342 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 140 reviews)); "great staff and coworkers to work with" ((in 124 reviews)); "Great training (both future skills and on the job knowlege & safety skills)." ((in 86 reviews)); "It is a good work environment" ((in 82 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 377 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 328 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 270 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 178 reviews)); "I have a bad manager now and I know there were better choices for the job." ((in 146 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Madrid , Barcelona , Santiago , Palma , Cartagena

Hyatt reviews

3.9

73% would recommend to a friend

(6,973 total reviews)

Mark S. Hoplamazian

82% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

7K reviews

5.0

Apr 1, 2016

Director of food and beverage

Recommend

CEO approval

Business Outlook

Pros

Family Environment, everyone works together and the company cares about it's team members.

Cons

Long wait for advancement. A lot of people in the pipe line.

1.0

Mar 9, 2016

I was fired because of my sexual orientation.

Gallery host

Recommend

CEO approval

Business Outlook

Pros

My coworkers had great personalities.

Cons

Long and unexpected 10-12 hour shifts. Would be scheduled until 12 at night and then scheduled to work the next day at 5:30 in the morning on many occasions.

4.0

Feb 19, 2016

Hyatt Regency

Assistant executive housekeeping manager

Recommend

CEO approval

Business Outlook

Pros

World known for high guest and employee expectations. There is a lot of opportunities to move up and move around the country and even world if you choose. They take care of staff and specially hourly employees, which make the core of the industry. All tools necessary to complete all assigned tasks are there for you as well. A company with high moral and great expectations for their guests satisfaction, unlike any other brand.

Cons

Even tho there is many opportunity for advancement it takes a very long time to be considered to advance, the talent pool is very well off but even then one might spend from 4-6 years as an assistant in various roles before being considered for an executive position. The hours are long and very demanding, 10 hours is the norm but very rarely does anyone work just a 10 hour shift. Be prepared for 12-16 hour shifts to be considered just a good worker. It seems that the quality of work you do is overshadowed by the time you can put in work. Very hard to manage anything else in life while an assistant.

Viewing 526 - 528 of 6,973 Reviews

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Hyatt

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Director of food and beverage

I was fired because of my sexual orientation.

Hyatt Regency

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